Getting Human Service Agencies the Answers They Need: A Toolkit for Sustainable Data Use

Using data to improve human services programs is becoming commonplace. Agency administrators, researchers, and policymakers increasingly turn to applied data analytics to evaluate programs or inform evidence-based policy. The applications of the data may vary but the goal is the same: to improve the lives of the families served. More recently, service agencies have been pursuing a broader goal: to move from data to knowledge to action not just once, but routinely, creating a reinforcing cycle of evidence-building and program improvement.

Through funding from the Office of Planning, Research, and Evaluation (OPRE), Chapin Hall and MDRC created a toolkit to help agencies build the culture and infrastructure needed to apply data analysis routinely, effectively, and accurately— referred to in this webinar as “sustainable data use.” Join us as we discuss some of the key strategies and tools included in the Toolkit that can serve as a helpful resource for building sustainable data use in human service agencies.

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